How to Use Markup.io [My Favorite Feedback Software]

I use markup.io with all of my clients for every Squarespace build. I find it to be the best way of gathering feedback on designs in one handy place.

Although this isn’t a Squarespace tool, it is Squarespace adjacent which is why I’m going to talk you through how to use markup.io to get the most out of it.

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Markup.io is a visual feedback tool that allows users to provide comments on designs in real time. 

Firstly head to markup.io and either log in or sign up. Once you’ve gone through the signup process to add a website, simply paste the URL for the website in the URL bar. This will create a version of your website to be commented on.

Add website to markup Image

There are two different displays you can toggle between, browse and comment. In the browse tab you can view the webpage as active, meaning you can click on elements to see what they do. In the comment tab the webpage becomes static, you can then click on areas to leave comments and feedback. 

Comment and browse tabs on markup Image

On the left hand side there’s also a sidebar that allows you to see a log of all of the comments made and when they’ve been resolved too. 

Adding a comment on markup Image

When a comment is made, markup.io will take a screenshot of the page at that exact moment, so that you can see exactly what it looked like when the feedback was given.

Markup.io is a super simple tool to use but one of the best on the market in my opinion. In fact, I would be lost without it and it’s become a mainstay in every Squarespace build.

If you’re looking for a way of gathering feedback from clients on your designs, introducing them to markup.io will change the game.

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